If you have questions about assistance and support, you can contact our Welfare team. Please note, our Welfare Team has a very limited fund to help refugees and migrants at this time. Please understand that the Welfare Team are simply not able to assist everyone.
To apply, please call 021 465 6433 (Monday-Friday 9am-4pm).
To assist clients in meeting their basic needs and to offer support to become socially integrated into South African communities.
The Welfare Desk consults with clients Monday to Friday from 9:00 to 12:00.
Through a process of consultation, the Welfare team will determine if it is able to assist individual clients. This includes assistance with access basic services, and a limited assistance programme which offers direct support to emergency and special cases. Services include home visits to the homes of our most vulnerable clients. The Welfare Team also advises on application for voluntary repatriation.
Welfare clients must demonstrate a willingness to work alongside the Welfare team by supporting change in their own life circumstances.
To promote and strengthen the rights and integration of migrants and refugees in South Africa, through providing individual advice, publishing research, raising awareness, and advocating for legislative and policy reform and its proper implementation.