If you have questions about assistance and support, you can contact our Welfare team. Please note, our Welfare Team has a very limited fund to help refugees and migrants at this time. Please understand that the Welfare Team are simply not able to assist everyone. We are receiving a very high number of calls and requests. Your application to Welfare Assistance will be assessed, but we cannot assist everyone.
To apply, please call or send a ‘please-call’ SMS to 071 711 1486 (Monday-Friday 9am-4pm). You can also email firstname.lastname@example.org.
To assist clients in meeting their basic needs and to offer support to become socially integrated into South African communities.
The Welfare Desk consults with clients Monday to Friday from 9:00 to 12:00.
Through a process of consultation, the Welfare team will determine if it is able to assist individual clients. This includes assistance with access basic services, and a limited assistance programme which offers direct support to emergency and special cases. Services include home visits to the homes of our most vulnerable clients. The Welfare Team also advises on application for voluntary repatriation.
Welfare clients must demonstrate a willingness to work alongside the Welfare team by supporting change in their own life circumstances.
Our volunteers come from all over the world and bring a diverse set of experiences, knowledge and abilities. They support every aspect of Scalabrini’s programmes, from English lessons and administrative support, to outreach and advocacy work.